Products shipped within Italy are delivered within 2-3 working days from shipment and are entrusted to the courier TNT.
Products shipped within and outside the European Union are delivered within 3-5 working days from shipment and are entrusted to the courier UPS.
As soon as the order is processed by our systems, you will be sent an email with the tracking information through which you can follow each step of the shipment. You will also be notified of any anomalies that may occur during the transit of the package, such as delivery delays, unsuccessful delivery attempts, or the package being held at an access point. In this case you will have to go to the address indicated by the courier and pick up the package.
We invite you to monitor the shipment and in the event of any anomaly, to contact the courier company or our customer care.
If you have not received the e-mail with the tracking, you can check it by filling in this form