Shipping Information
Once your package leaves our warehouse, you will receive a shipping confirmation email with a link to track the delivery status.
Delivery Days
Deliveries are made from Monday to Friday.
|
Zones |
Couriers | Delivery times |
| ITALY | UPS | 2-3 working days* |
| EUROPE | UPS | 3-5 working days* |
| EXTRA EUROPE | UPS | 3-5 working days* |
*Delivery times are calculated from the shipment date.
Shipping Costs
Shipping costs will be displayed during the checkout process and may vary depending on the package weight.
Track Your Order
If your order has already been shipped, you can check its status by filling out this form.
Delivery Attempts
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For Italy: The courier will make up to 3 delivery attempts at the destination address.
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For International Orders: The courier will make 1 delivery attempt. If delivery is unsuccessful, the package will be held at the local courier facility. It will be the customer's responsibility to pick up the package. If the package is not picked up within 7 days, it will be returned to the seller. Therefore, we recommend providing a delivery address that is always attended.
Condition of the Package Upon Delivery
The customer must verify the condition of the product’s packaging at the time of delivery. The packaging must be intact, undamaged, dry, and in the same condition as when it was shipped. Any damage to the packaging or product must be immediately noted by the customer on the courier’s proof of delivery. Additionally, the customer must report any damage to the seller via registered mail or equivalent electronic communication.