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  1. SLAM Help Centre
  2. FAQ
  3. Couriers and Shipments

Couriers and Shipments

  • The courier has informed me that my package is at an Access Point. What should I do?
  • UPS Delivery and What Happens If You’re Not Home
  • The courier has notified me that my order is on hold. What should I do?
  • Which courier do you use for deliveries?
  • What are the shipping and delivery times?
  • Can I change the delivery address?
  • How can I check the status of my order or shipment?
  • Where can I find the tracking link?
  • My order is delayed
  • Why can't my order be shipped?
  • I've requested the release of my on-hold order. What happens next?
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