It is possible to cancel an order before shipment if it has not yet been processed by our logistics.
In this case we will cancel the order and refund the transaction using the same payment method you used at the time of purchase.
Please enter your order number and the e-mail address used for the purchase in the form below so that our customer service can follow up on your order.
Follow the procedure and you will receive the outcome of your request.
Enter only the digits of your order number in the form